Terms of service

This store is operated by The European Hair Factory, Inc., trading as HEADS by volu-med, Makati City, Philippines. By booking through this store you agree to these terms.

Bookings are for services performed in person at our Makati studio. Prices shown are in Philippine pesos and include applicable taxes. A booking is confirmed when you receive our confirmation email.

Cancellations and refunds are covered by our cancellation policy. Personal information is handled as described in our privacy policy.

Consultations and services are cosmetic. Nothing in this store is a medical treatment, and nothing on this site should be taken as medical advice. If you have a scalp or skin condition, please consult a doctor.

These terms are governed by Philippine law, with venue in Makati City.

Last reviewed: 20 August 2026